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Terms & Conditions

Welcome to the Kelly Felder terms and conditions page. Please go through this page completely before placing your order. Please note that your transaction will be completing within the legal scope of www.kellyfelder.com

Before placing an order, if you have any queries relating to these terms and conditions, please get in touch with us for your further clarifications.

www.kellyfelder.com has right to change these terms without prior notice. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.



GENERAL RULES

You may only use the www.kellyfelder.com Service as expressly permitted by www.kellyfelder.com. You may not cause harm to the Website or the Kelly Felder’s Service. Specifically, but not by way of limitation, you may not,

  • - Engage in any activity that interferes with another user's ability to use or enjoy the www.kellyfelder.com Service
  • - Interfere with the www.kellyfelder.com Service by using viruses or any other programs or technology designed to disrupt or damage any software or hardware
  • - Modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the www.kellyfelder.com Service.
  • - Use a robot or other device or process to monitor the activity on or copy pages from the Website, except in the operation or use of an internet "search engine", hit counters or similar technology
  • - Collect electronic mail addresses or other information from third parties by using the www.kellyfelder.com Service.


FINANCAIL CONSIDERATIONS

We have provided you a fully secured payment gateway collaborated with The Hongkong and Shanghai Banking Corporation Limited (HSBC). We will accept VISA and Master cards to maintain trouble free shopping experience and we will be adding payment gateway for AMEX cards shortly.

Please note that customers outside the country will be liable for customs charges, import duties etc that maybe imposed.



PRODUCT DELIVERY

We ensure your package will be delivering to your residence or to the place you are working. If you are unable to accept the delivery on the particular day, please come and collect it from the nearest office location of the selected courier company. Otherwise you will have to incur additional cost on the second delivery as per the courier service provider’s contract. For more information, Please refer the “Delivery” page.

We will deliver package to you by using DHL or TNT. www.kellyfelder.com has full rights to select that courier company based on the distance, time and the weight on the particular transaction.



ORDER CANCELLATION

Please note that once the order has been placed, www.kellyfelder.com will NOT accept any cancellations.



SUBMISSION

When you submit questions, comments, suggestions, ideas, message board postings, material submitted via web forms, contest entries, communications or any other information ("Submissions"), you grant www.kellyfelder.com permission to use such Submissions for marketing and other promotional purposes, including the right to sublicense. You agree that kellyfekder.com will have no obligation to keep any Submissions confidential. You will not bring a claim against www.kellyfelder.com based on "moral rights" or the likes arising from www.kellyfelder.com's use of a Submission.



SHOP FOR FREE

To be eligible to win the 30% worth of store credit:

  • - An existing customer should introduce Kelly Felder to a friend who will purchase from our online store.
  • - Then the new customer should inform us the name of the person who introduced him/her to KF at the customer comments column at the time of placing their order.
  • - The name of the introducer must be equivalent to his/her KF online account name
  • - The referred person will be entitled for 30% worth of store credit depending on the order value of the new customer.
  • - The store credit will be entitled only for the introducer and only for the 1st order placed by the new customer.
  • - Our existing customers can introduce more than one customer and store credit will be calculated separately for each new order.


    • 50% OFF PROMOTION

      The Items sold under 50% off category will not be exchaned due to limited stock availability and high demand.



      VIP MEMBERSHIP

      • - This is an exclusive offer valid for our online customers.
      • - Customers who purchase items for more than USD100 twice within a period of six months will be eligible for the online VIP membership.
      • - If you are already a KF CLUB member you will be entitled to the benefits of a KF online store VIP member as well.
      • - VIP members will be entitled to a life-time discount of 5% off on all purchases from our online store.